Privacy Policy

Last Updated: 12 August 2026

Welcome to Riyaa Wearz. We respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how Riyaa Wearz collects, uses, stores, and protects your information when you browse our website, place an order, contact us, or otherwise use our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Email address
Mobile number
Billing address
Shipping address
City, State and PIN code
Order and purchase details
Payment and transaction information
Information provided when contacting customer support
Website usage and technical information such as IP address, browser type, device information, and pages visited

We collect only the information reasonably required to operate our website, process orders, provide customer support, and improve our services.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer enquiries
Process returns, refunds, and exchanges
Provide customer support
Improve our products and website
Prevent fraudulent or unauthorized transactions
Maintain business, accounting, and transaction records
Comply with applicable legal and regulatory requirements
Send promotional communications where applicable

3. Payment Information

Payments made through our website may be processed through third-party payment gateway providers.

Your payment may be processed by providers such as Razorpay, PayU, Cashfree, or another payment service provider available during checkout.

Riyaa Wearz does not intentionally store complete debit card numbers, credit card numbers, CVV numbers, UPI PINs, passwords, or banking credentials on its website servers.

Payment information is handled by the relevant payment service provider according to its own security practices and policies.

4. Cookies

Our website may use cookies and similar technologies to:

Maintain shopping cart functionality
Remember user preferences
Improve website performance
Understand how visitors use our website
Improve the overall shopping experience

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment gateway providers
Courier and logistics partners
Website hosting providers
Email and communication service providers
Website security and analytics providers
Professional or legal service providers where necessary
Government authorities where required by applicable law

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable steps to protect the personal information we collect against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure.

7. Marketing Communications

Where applicable, we may use your contact information to send information about our products, offers, promotions, and updates.

You may request to stop receiving promotional communications at any time by contacting us.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Riyaa Wearz is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Process orders
Provide customer service
Handle returns and refunds
Maintain business and accounting records
Comply with applicable laws
Resolve disputes
Prevent fraud and misuse

10. Your Rights

You may contact us regarding your personal information if you would like to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally permitted
Withdraw consent for applicable communications
Raise a concern regarding the handling of your information

11. Changes to This Privacy Policy

Riyaa Wearz may update this Privacy Policy from time to time.

Any changes will be published on this page along with an updated “Last Updated” date.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Riyaa Wearz
Email: Riyaawearz@gmail.com
Phone: +91 95143 62078
Address: Bank Colony Road, Prem Nager Extension, AIBEA Nagar, Kadaparai, Tamil Nadu 639006, India